Who Should be Contacted in case of a Car Accident ?

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In case of Loss in an accident with Mexican Car Insurance
Call the insurance to receive immediate help - Quálitas Insurance
  • Quálitas has service centers that operate 24 hours a day with bilingual service.
  • With your policy at hand, please immediately contact the Central Office of Accidents for Auto Tourist of Quálitas in México
  • Call following phone numbers:

For Insurance Claims of Quálitas:

(800) 062-4471 

(800) 004-9600

(55) 5258-2880 

(800) 800-2880

(800) 288-6700

(800) 062-0840

(800) 062-0841

IMPORTANT: If the call does not go through initially from your USA mobile, try two or three times OR call from a Mexican landline telephone OR call international long distance on your USA mobile by dialing

01152(55) 5258-2880

24 hours a day, 365 days a year.

  • For follow-up and / or clarifications after your claim. Please, contact the Central Office of Accidents for Auto Tourist of Quálitas in México:

For follow-ups of Quálitas Insurance:

Hours of Operation: Monday through Friday from 8 am to 5 pm PST.

  • Calling from USA. 01152(664) 634-1446
  • Calling from México (664) 634-1446 

Call insurance for immediate help - MAPFRE insurance

 

  •  MAPFRE has service centers that operate 24 hours a day with bilingual service.
  •  With your policy at hand, please immediately contact the Central Office of Accidents for Tourist Cars of Mapfre in Mexico
  • Call following phone numbers:

For Insurance Claims of MAPFRE:

(800) 026-6358

(800) 026-6551 

(55) 5950-2108

IMPORTANT: If the call does not go through initially from your USA mobile, try two or three times OR call from a Mexican landline telephone OR call international long distance on your USA mobile by dialing

01152(55) 5950-2108

24 hours a day, 365 days a year.

  • For follow-up and / or clarifications after your claim. Please contact the Central Office of Accidents for Tourist Cars in Mexico City:

For Insurance Claims of MAPFRE:

Hours of Operation: Monday through Thursday from 8 am to 2 pm and from 3 pm to 5:30 pm; Friday from 8 am to 2 pm PST.

  • México’s Office (664) 633-8800 ext. 8819 or 01152(664) 633-8800 ext. 8819
  • Direct number of México’s office  (664) 633-8819 or 01152(664) 633-8819
  • Mobil number in USA (619) 227-9575 or 001(619) 227-9575

Call the Insurance Company to receive immediate help - GNP Insurance

 

  • GNP has service centers that operate 24 hoursa day with bilingual service.
  • With your policy at hand, please contact the GNP Mexico Tourist Car Accident office immediately.
  • Call the following phone numbers:

For Insurance Claims GNP:

(800) 026-5110

(55) 5227-3662 

IMPORTANT: If the call does not go through initially from your USA mobile, try two or three times OR call from a Mexican landline telephone OR call international long distance on your USA mobile by dialing

01152(55) 5227-3662

24 hours a day, 365 days a year.

  • For follow-up and / or clarifications after your claim. Please call the Tourist Car Accident office of GNP in Mexico City:

For follow-ups of GNP insurance:

Hours of Operation: Monday through Friday from  8 am to 4 pm PST.

  • Calling from USA 1(888) 823-4745
  • Calling from México (664) 635-7000 Ext. 7022 or Ext. 7023
  • Email address: siniestros.turistas@gnp.com.mx  

Call insurance for immediate help - HDI insurance

 

  • HDI has service centers that operate 24 hours a day with bilingual service.
  •  With your policy at hand, please immediately contact the Central Office of Accidents for Tourist Cars of HDI in Mexico
  • Call following phone numbers:

For Insurance Claims of HDI:

(800) 019-6000

(477) 740-2818 

IMPORTANT: If the call does not go through initially from your USA mobile, try two or three times OR call from a Mexican landline telephone OR call international long distance on your USA mobile by dialing

01152(477) 740-2818

24 hours a day, 365 days a year.

  • For follow-up and / or clarifications after your claim. Please contact the Central Office of Accidents for Tourist Cars in Mexico City:

For Insurance Claims of HDI:

Hours of Operation: Monday through Friday from 9 am to 2 pm CS.

  • Calling from USA 01152(477) 710-4700 Ext. 4147
  • Calling from México (477) 710-4700 Ext. 4147
  • If the repair is in USA, visit the page: www.internationalclaimservice.com  

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