Toll Free 888.734.8760

Mapfre Mexican car insurance

Claims in Mexico:


IN CASE OF AN ACCIDENT CALL THE FOLLOWING MEXICAN TELEPHONE NUMBERS AND SPECIFY THAT IT IS A TOURIST POLICY
MAPFRE: (800)026-6358 or (800)026-6551 or (55)5950-2108
The phone numbers above are ONLY to report claims!
Have your policy available when reporting an accident

BestMex ID as a Mapfre Insurance Agent: #90015
This is our agent reference number for this insurance company. You may provide this number to them for faster policy tracking on their system.

VERY IMPORTANT:
ALL CLAIMS must be reported while still in Mexico to the Mexican insurer Mapfre México, S.A. and physical damage claims must be initially evaluated by the insurer before leaving Mexico. Claims may be declined if they are not reported in Mexico.


CLAIMS FOLLOW UP:
To follow up and/or if you have any questions regarding your claim or repair of your vehicle, please contact the MAPFRE Mexico Tourist Automobile Claims central office (Office hours: Monday through Thursday from 8 am to 2 pm and from 3 pm to 5:30 pm; Friday from 8 am to 2 pm PST):

  • Mexico Office telephone (664)633-8800 ext.8819 or 01152(664)633-8800 ext.8819
  • Mexico Direct office telephone (664)633-8819 or 01152(664)633-8819
  • USA Mobilephone (619)227-9575 or 001(619)227-9575


Upon your return to the United States you may call us with your complaints, comments and suggestions: Telephone: (214)254-4888.


(Look up for MAPFRE policy conditions)

Contact BestMex.com:
TOLL FREE number in the USA:
888.734.8760 - 9:00am - 6:00pm CT (M-F)
Direct number: 972.719.4008

 

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